Terms & Conditions
Last updated: 9 June 2026
1. General Information
Please read these General Terms and Conditions of Use (“GTC”) carefully before using this Website. Your access to and use of the Website is conditional upon your acceptance of these GTC. By using the Website, you agree to be bound by these terms. If you do not agree to the GTC, please do not use the Website.
These GTC govern your relationship with the website www.nooria-swiss.com (the “Website”), owned and operated by Nooria Sarl (“Company,” “we,” or “us”), registered in Switzerland.
By placing an order on the Website, you acknowledge that you have read, understood, and accepted these GTC. We reserve the right to modify these GTC at any time by publishing a new version on the Website. Any changes will take effect immediately upon publication.
2. Restrictions on Website Use
You may use the Website only in good faith and for lawful purposes. The following activities are strictly prohibited:
- Modifying, copying, or altering the Website’s content or functionalities
- Gaining unauthorised access to any part of the Website or its systems
- Using automated scripts, bots, or other technologies to scrape or index Website data
- Engaging in activities that could disrupt the Website’s security, performance, or integrity
- Uploading malware, viruses, or harmful code
- Using the Website in any manner that infringes intellectual property rights or violates fair competition laws
We reserve the right to restrict or block access to the Website without prior notice if unauthorised use is detected.
3. Intellectual Property
The Website and all its content — including logos, trademarks, text, product descriptions, images, and designs — are the exclusive property of Nooria Sarl or its licensors and may not be copied, reproduced, or distributed without prior written permission.
By using the Website, you grant Nooria Sarl a non-exclusive licence to use any feedback or suggestions provided by you in connection with our Website, products, or services.
4. Product Orders & Eligibility
To place an order on the Website, you must:
- Be at least 18 years of age, or have obtained parental or guardian consent if under the applicable legal age in your jurisdiction
- Provide a valid shipping address in Switzerland, the European Union, the GCC region, or the United Kingdom
Orders are subject to product availability. Should an item be unavailable at the time of order, you will be notified prior to order confirmation. Nooria Sarl reserves the right to modify product availability and pricing at any time without prior notice.
5. Pricing, Taxes, and Payment
Prices: All prices on the Website are displayed in Swiss Francs (CHF) and are inclusive of applicable VAT.
Payment Methods: We accept payments via Stripe, which supports Visa, MasterCard, American Express, Klarna, and Twint.
Security: All payments are securely processed through Stripe. Nooria Sarl does not store or have access to any credit card or payment details.
Should your payment be declined, please contact your bank or payment provider directly.
6. Shipping & Delivery
Nooria Sarl currently ships to Switzerland, the European Union, the GCC region, and the United Kingdom. Our shipping policy includes:
Delivery Time: Orders are typically delivered within 2–5 business days, subject to destination and customs processing where applicable.
Order Tracking: A confirmation email with tracking details will be issued once the order has been dispatched.
Delivery Provider: We partner with Swiss Post and DHL for secure and reliable shipping.
7. Returns & Refunds
Returns and refund requests are considered exclusively in cases of damaged, defective, or incorrectly fulfilled orders. For full details on eligibility, exclusions, and procedures, please refer to our Returns & Refunds Policy at www.nooria-swiss.com/refund_returns/
All requests must be submitted to info@nooria-swiss.com within 30 days of the confirmed delivery date.
8. Account Registration & User Rights
To access certain features of the Website, you may be required to register an account. By registering, you agree to:
- Provide accurate, complete, and current personal information
- Maintain the confidentiality of your login credentials and accept full responsibility for all activities conducted under your account
- Notify Nooria Sarl immediately of any unauthorised use of your account or any suspected breach of security
Nooria Sarl reserves the right to suspend or permanently terminate any account found to be in violation of these GTC, without prior notice and without liability.
9. Privacy & Data Protection
Nooria Sarl is committed to protecting your personal data in full compliance with Swiss data protection law and the EU General Data Protection Regulation (GDPR). Your personal information will be collected and processed solely for the purposes of order fulfilment, customer support, and compliance with applicable legal obligations.
For full details on how your data is collected, stored, and used, please refer to our Privacy Policy.
10. Disclaimer & Limitation of Liability
The Website and its content are provided on an “as is” basis, without warranties of any kind, whether express or implied.
Nooria Sarl does not guarantee uninterrupted, error-free, or secure operation of the Website and accepts no liability for temporary unavailability due to maintenance, technical failure, or circumstances beyond our reasonable control.
The products offered on this Website are nutritional supplements intended to support general wellbeing. They are not medicinal products and are not intended to diagnose, treat, cure, or prevent any medical condition. Nooria Sarl strongly recommends consulting a qualified healthcare professional before commencing any supplementation programme, particularly in cases of existing medical conditions, pregnancy, or concurrent medication use.
Nooria Sarl shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Website or the products purchased through it, to the fullest extent permitted by applicable law.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes arising out of or in connection with these GTC shall be subject to the exclusive jurisdiction of the competent courts of Switzerland.
For any questions regarding these Terms & Conditions, please contact us at info@nooria-swiss.com.
