Shipping & Returns
At Nooria, we make sure your order gets to you quickly and hassle-free.
Shipping Information
Where We Ship
Currently, we ship within Switzerland, as well as to selected MENA countries: United Arab Emirates, Saudi Arabia, Iraq, Egypt, and Morocco.
More destinations coming soon — stay tuned!
Delivery Time
Orders are processed within 36 hours (excluding weekends & holidays).
Delivery takes up to 5 business days after your order is confirmed.
Delays may occur due to weather, courier issues, or other factors beyond our control, but if any delay should occur, you will be informed by e-mail.
Tracking Your Order
As soon as your order ships, we’ll send you an email with a tracking number.
You can track your package directly via the provided link.
Shipping Costs
Shipping fees are based on Swiss Post rates in Switzerland.
If you buy 3 or more products, you get free shipping.
Shipping fees are based on DHL rates for UAE, Saudi Arabia, Iraq, Egypt, and Morocco
If you buy 3 or more products, you get free shipping.
Address Issues?
Double-check your shipping address before completing your order.
If an order is returned due to an incorrect address, additional shipping fees may apply.
If you need help, contact us at info@nooria-swiss.com.
Order Cancellations & Returns
Canceling Your Order
You can cancel your order within 24 hours after receiving your confirmation email.
To cancel, email info@nooria-swiss.com with your order number & details.
Returns & Refunds
We do not accept returns or exchanges after delivery.
Please make your selection carefully before placing an order.
If your item arrives damaged or if you receive the wrong product, contact us at info@nooria-swiss.com within 7 days of delivery.
Include your order number and clear photos of the issue — our team will review your case and assist accordingly.
Refund Policy
Refunds are only issued in cases of confirmed damage or shipping error.
Shipping fees are non-refundable.
For any questions, feel free to reach out to info@nooria-swiss.com — we’re here to help.
