Terms & Conditions

1. General Information
Please read these General Terms and Conditions of Use (“GTC”) carefully before using this Website. Your access to and use of the Website is conditional upon your acceptance of these GTC. By using the Website, you agree to be bound by these terms. If you do not agree to the GTC, please do not use the Website.
These GTC govern your relationship with the website www.nooria-swiss.com (the “Website”), owned and operated by Nooria Sarl (“Company,” “we,” or “us”), registered in Switzerland.
By placing an order on the Website, you acknowledge that you have read, understood, and accepted these GTC. We reserve the right to modify these GTC at any time by publishing a new version on the Website. Any changes will take effect immediately upon publication.
2. Restrictions on Website Use
You may use the Website only in good faith and for lawful purposes. The following activities are strictly prohibited:
Modifying, copying, or altering the Website’s content or functionalities.
Gaining unauthorized access to any part of the Website or its systems.
Using automated scripts, bots, or other technologies to scrape or index Website data.
Engaging in activities that could disrupt the Website’s security, performance, or integrity.
Uploading malware, viruses, or harmful code.
Using the Website in any manner that infringes intellectual property rights or violates fair competition laws.
We reserve the right to restrict or block access to the Website without prior notice if we detect unauthorized use.
3. Intellectual Property
The Website and all content, including logos, trademarks, text, product descriptions, images, and designs, are the exclusive property of Nooria Sarl or its licensors. They may not be copied, reproduced, or distributed without prior written permission.
By using the Website, you grant us a license to use feedback or suggestions provided by you regarding our Website, products, or services.
4. Product Orders & Eligibility
To place an order on the Website, you must:
Be at least 18 years old or have parental consent if under legal age.
Use a valid shipping address in Switzerland (expanding to other regions in the future).
Orders are subject to availability. If an item is out of stock, we will notify you before order confirmation. Nooria Sarl reserves the right to modify product availability and pricing at any time.
5. Pricing, Taxes, and Payment
Prices: All prices on the Website are displayed in Swiss Francs (CHF).
Taxes: VAT and other applicable taxes are not included in product prices and will be added at checkout.
Payment Methods: We accept payments via Stripe, which supports Visa, MasterCard, American Express, Klarna, and Twint.
Security: Payments are securely processed through Stripe, and Nooria does not store any credit card details.
If your payment is declined, please contact your bank or payment provider.
6. Shipping & Delivery
Nooria Sarl currently ships within Switzerland. Our shipping policy includes:
Delivery Time: Orders are typically delivered within 2-5 business days.
Order Tracking: Customers will receive an email confirmation with tracking details once the package is dispatched.
Delivery Provider: We partner with Swiss Post for secure and efficient shipping.
7. Returns & Refunds
We accept returns under the following conditions:
Return Period: You may return an item within 14 days from the delivery date.
Product Condition: The item must be unused, sealed, and in its original packaging.
Non-Refundable Items: Opened, used, or damaged products cannot be returned for hygiene reasons.
To initiate a return, please contact info@nooria-swiss.com. The customer is responsible for return shipping costs unless the product is defective.
Refunds will be processed within 7-10 business days after we receive the returned item.
8. Account Registration & User Rights
Provide accurate personal information.
Keep login credentials secure.
Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these GTC.
9. Privacy & Data Protection
We are committed to protecting your privacy and complying with Swiss and GDPR data protection laws. Your personal data will only be used for order processing, customer support, and legal obligations.
For more details, please refer to our Privacy Policy.
10. Disclaimer & Limitation of Liability
The Website is provided on an “as is” basis, without warranties of any kind.
We do not guarantee uninterrupted or error-free Website operation.
Nooria SA is not liable for indirect, incidental, or consequential damages resulting from the use of our Website or products.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by Swiss law. Any disputes shall be resolved in the courts of Switzerland.

For any questions regarding these Terms, please contact us at info@nooria-swiss.com.